Privacy Policy
How TruTech IT Solutions collects, uses and protects information on this website.
Who we are
TruTech IT Solutions provides managed IT services to small businesses in Colorado and Central Florida.- Address: 3540 Austin Bluffs Pkwy, Suite 1, Colorado Springs, CO 80918
- Email: info@trutechit.com
- Phone: Colorado (719) 208-7835 · Florida (863) 216-8982
Information we collect
Information you give us. When you fill out our contact form, we collect your name, business email, company name, phone number (optional) and message. The form also records the page you sent it from. If you email or call us, we receive whatever you choose to share. Information collected automatically. When you browse the site, we and our service providers collect:- Usage data through Google Analytics: pages viewed, time on site, how you arrived (for example, from a search or an ad), device and browser type, and approximate location (city or region) based on your IP address.
- Interaction data through Microsoft Clarity: clicks, scrolling and mouse movement, used to build heatmaps and session replays that show how visitors use our pages. Clarity masks text you type into form fields.
- Spam protection through Google reCAPTCHA: information about your device and how you use the contact form, so we can tell people from bots.
- Security and server logs: IP addresses, browser type and request times, kept by our web host and security tools. We also record IP addresses of failed sign-in attempts to protect our site.
How we use information
We use the information we collect to:- Respond to your questions and requests for a consultation
- Provide, improve and secure our website
- Understand which pages and services interest visitors
- Measure how well our advertising works
- Prevent spam, fraud and unauthorized access
- Meet legal obligations
How we share information
We do not sell your personal information, and we do not share it for others' own marketing. We share information only with service providers that help us run the website and our business, under their own privacy terms:- Google (Analytics, Ads and reCAPTCHA). Our Analytics account is linked to Google Ads, so Google may use website data to measure how our ads perform. See how Google uses data from sites that use its services.
- Microsoft (Clarity). See the Microsoft Privacy Statement.
- Our web hosting provider, which stores the website and its server logs.
- Our email provider, which delivers contact form messages to our team.
Cookies and similar technologies
Cookies are small files stored in your browser. Our site uses them for analytics, usage insights and spam protection. We do not use them to sell advertising space to other companies.- Google Analytics (_ga, _ga_*): count visits and see how pages are used. Kept up to 2 years.
- Microsoft Clarity (_clck, _clsk, CLID, MUID): heatmaps and session replays. Kept from 1 day to 1 year.
- Google reCAPTCHA (_GRECAPTCHA): tells people from bots on the contact form. Kept up to 6 months.
- Block or delete cookies in your browser settings. The site will still work, though blocking reCAPTCHA may stop the contact form from sending.
- Opt out of Google Analytics with the Google Analytics opt-out browser add-on.
- Manage Google ad personalization at My Ad Center.
How long we keep information
Contact form messages and emails: as long as needed to respond and to manage any business relationship that follows, then deleted when no longer needed.Google Analytics data: 2 months, then deleted automatically.
Microsoft Clarity: session replays are kept for about 30 days; summary heatmap data for up to about 13 months.
Server and security logs: kept for a limited time for security and troubleshooting.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it or delete it. Email info@trutechit.com and we will respond within 90 days. We may need to confirm your identity first. Depending on where you live, you may have additional rights under state law.Children's privacy
This website is meant for businesses and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.Security
We protect information with encryption in transit (HTTPS), access controls, login protection and regular updates. No website is completely secure, so we cannot guarantee absolute security.Links to other websites
Our site links to other websites, such as Google reviews and social media. Their privacy practices are their own, so please review their policies.Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.Contact us
Questions about this policy or your information:TruTech IT Solutions
3540 Austin Bluffs Pkwy, Suite 1, Colorado Springs, CO 80918
info@trutechit.com · (719) 208-7835