How TruTech Backs Up Your Business
TruTech protects two kinds of business data: what lives on your servers and computers, and what lives in Microsoft 365. Both are backed up automatically and stored offsite, so a hardware failure, ransomware attack or accidental delete doesn't turn into lost data.
Server and Workstation Backup
We use NinjaOne Backup to copy your servers, and workstations where needed, to secure cloud storage every night.
Automated nightly backups
Encrypted and stored offsite in SOC 2-audited data centers
Immutable copies that can't be changed or deleted from the backed-up machine, even by ransomware
Restore a single file or folder, or recover an entire system
Restore points kept for one year or more
Microsoft 365 Backup
Microsoft keeps Microsoft 365 running, but it isn't a full backup. Deleted items are only kept for a limited time. We use Dropsuite to keep an independent copy of your data.
Outlook email and mailboxes
OneDrive and SharePoint files
Restore a single email or file, or a whole mailbox
Backups kept for one year or more
Monitored and Tested, Not Just Scheduled
A backup is only useful if it works when you need it. We monitor backup results, follow up on any failed job, and run scheduled test restores to confirm your data can actually be recovered.
Automated server backups
Backup retention
Copies ransomware can't delete
Audited data centers
What's Included in Each Plan
Monitoring Only
Microsoft 365 backup is included for every user. Server and workstation backup are not part of this plan.
Fully Managed
Microsoft 365 backup and server backup are included. Workstation backup is available as an add-on.
Not sure what you need? We'll review your setup and recommend the right coverage.
Cloud Backup FAQ
How often are backups taken?
Servers are backed up automatically every night. Microsoft 365 data is backed up automatically by Dropsuite on an ongoing schedule.
How long do you keep backups?
Restore points are kept for one year or more, so you can recover data from well before a problem was noticed.
Can ransomware delete our backups?
Server backups are immutable. The stored copies can't be changed or deleted from the machine being backed up, so an attacker who takes over a server can't wipe them.
Doesn't Microsoft already back up Microsoft 365?
Microsoft keeps the service running and holds deleted items for a limited time, but it doesn't keep long-term, independent backups of your data. A separate Microsoft 365 backup protects you from accidental deletion, departing employees and ransomware.
Do you test restores?
Yes. We run scheduled test restores to confirm backups can be recovered when you need them.
Is backup included in managed IT?
Microsoft 365 backup is included in both our Monitoring Only and Fully Managed plans. Server backup is included in Fully Managed, and workstation backup is an add-on.
