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Copilot in Teams – New Features, Agents & More

Fri, 15 Nov 2024 12:00:00 +0000

Copilot in Teams - New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.

Recent updates to Copilot in Teams include:

Enhanced agent capabilities
Smarter AI interactions
Extra features to support teams in accomplishing tasks more efficiently

We’ll explore the latest updates to Copilot in Teams, including new features and intelligent agents as well as how these innovations can transform how your business operates.

What is Copilot in Microsoft Teams?

Copilot is Microsoft’s AI-powered assistant. It’s embedded in tools like Teams, Word, Excel, and PowerPoint. It’s designed to assist with various tasks.

In Microsoft Teams, Copilot acts as an intelligent agent. It helps users by doing things like:

Automating processes
Managing tasks
Analyzing data
Providing real-time insights

Copilot’s key strength is its ability to leverage existing data. It can also work seamlessly across platforms. It provides actionable recommendations, transforming how teams collaborate.

New Features of Copilot in Teams

The latest updates to Copilot in Teams bring several new features. They’re aimed at making interactions more:

Intuitive
Productive
User-friendly

These features help users navigate complex tasks and much more.

Enhanced Collaboration Features

Copilot is now able to work even more seamlessly within team environments. It can help organize meetings and summarize conversations as well as provide real-time suggestions during discussions.

Automated Meeting Summaries: A standout feature is generating meeting summaries automatically. After a team meeting, Copilot can provide a detailed recap. It can even highlight key points, action items, and decisions made. No more time-consuming notetaking!

Intelligent Task Management: Copilot can now help manage tasks more effectively. It analyzes conversations in chats or meetings. Then it can automatically identify tasks as well as assign them to team members, and track progress.

Smarter AI Suggestions

The new update brings more refined AI suggestions to Copilot. This enables it to provide better recommendations based on context and historical data.

Context-Aware Responses: Copilot’s AI has become more context-aware. This means it can provide more relevant responses during chats or meetings. This minimizes irrelevant suggestions and keeps teams focused.

Personalized Insights: As Copilot interacts with a team, it learns from past behaviors. It can offer personalized insights and recommendations. For example, it can suggest the best times to schedule meetings. And do that based on the participants’ availability.

Agents in Copilot: A New Way to Work

One of the most exciting developments is the introduction of agents in Copilot. These agents take automation and AI-driven support to the next level. They act as specialized virtual assistants that can handle specific business functions.

What are Copilot Agents?

Copilot agents are task-specific AI-driven assistants. You can customize them to handle particular functions or workflows. Agents focus on specific domains such as customer support, sales, or project management. Each agent is equipped to carry out specialized tasks. This makes them a valuable asset for small and medium-sized businesses.

Agent Capabilities

Let’s look at some of the key capabilities these agents bring to Teams.

Automating Routine Tasks: Agents can automate a wide range of routine tasks. This includes responding to customer inquiries and managing daily reports. This automation allows employees to focus on more value-added activities.

Integration with Business Tools: Copilot agents seamlessly integrate with other Microsoft 365 tools. This includes Dynamics 365, SharePoint, and Outlook. This enables them to offer insights. As well as answer questions, or complete tasks based on real-time data.

Multitasking Capabilities: Agents are also capable of handling several tasks simultaneously. For instance, a customer support agent could manage several customer queries. It can provide responses based on predefined workflows or knowledge bases. This can improve the efficiency of customer service teams.

Benefits of Using Copilot in Teams

The integration of Copilot into Teams offers several significant benefits. Here are a few.

Increased Productivity

Copilot automates routine tasks such as scheduling, meeting management, and task assignment. This frees up time for employees to focus on more important activities. Its intelligent recommendations help teams make faster, more informed decisions.

Improved Communication

Copilot can summarize meetings, track action items, and offer context-aware suggestions. This ensures that communication is more streamlined and effective. It also reduces misunderstandings and keeps projects on track.

Enhanced Decision-Making

Copilot has access to AI-driven insights and data analysis. This enables teams to make more informed decisions. Copilot helps highlight trends, provide performance metrics, and identify areas of improvement.

Better Workflow Management

Agents and automation tools help manage workflows. This ensures that teams complete tasks on time and with fewer errors. It can track project progress and automate customer interactions. Copilot helps ensure that operations run smoothly.

Looking Ahead: The Future of AI in Teams

As AI continues to advance, we can expect even more innovative features. Future updates will likely bring deeper integrations with external systems as well as smarter agents that can manage increasingly complex workflows.

The future of AI in collaboration tools like Teams represents an exciting opportunity. By adopting these AI-powered tools now, businesses can stay ahead of the curve. They can also unlock new growth opportunities.

Work Smarter, Not Harder! We can Help

Copilot in Teams is just one example of the power of Microsoft 365 in the AI age. Need help understanding how to leverage its power effectively? Our Microsoft tech experts are here for you.

Reach out today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

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Essential Settings to Maximize Your Microsoft 365 Experience

Sun, 20 Oct 2024 12:00:00 +0000

Essential Settings to Maximize Your Microsoft 365 Experience

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimize its settings. Otherwise, you may only be using a fraction of the power you have.

Ready to get more from your M365 business subscription? This blog post will guide you through essential settings to power up your use of Microsoft 365.

1. Optimize Email with Outlook Features

Set Up Focused Inbox

Focused Inbox helps you manage your email more efficiently. It separates important emails from the rest. To enable it, go to the View tab in Outlook and select Show Focused Inbox. Or in New Outlook, visit View > View Settings. This setting ensures you see the most important messages first.

Customize Email Signatures

A professional email signature can enhance your brand. Create signatures for new emails and replies. Include your name, position, company, and contact information. See how to set up Outlook signatures here.

Organize with Rules

Email rules help automate organization. They can also free you from inbox chaos. Create rules to move emails to specific folders or mark them as read. This reduces clutter and keeps your inbox organized.

2. Enhance Collaboration with Teams

Set Up Channels

Channels in Teams organize discussions by topic or project. Create channels for different teams or projects. Name the channel and set its privacy level. This helps keep conversations focused and organized. It also makes it easier to search for specific messages.

Manage Notifications

Notifications keep you informed but can be overwhelming. Customize them by going to Settings > Notifications. Choose which activities you want to be notified about. This way, you stay updated without unnecessary interruptions.

Use Tabs for Quick Access to Team Resources

Tabs in Teams give quick access to important files and apps. No more constantly emailing documents to team members who can’t find them. Add tabs for frequently used documents, websites, or apps. Click the plus icon at the top of a channel and select the type of tab to add. This streamlines workflows and improves productivity.

3. Secure Your Data

Enable Multi-Factor Authentication (MFA)

MFA adds a critical layer of security to your account. It protects against unauthorized access. Especially in the case of a compromised password. Read this help article to set up M365 MFA.

Set Up Data Loss Prevention (DLP) Policies

DLP policies help prevent data breaches. Create policies to identify and protect sensitive information. This ensures compliance with data protection regulations. Go to the Microsoft Purview help page to see how.

Manage Mobile Device Security

Ensure mobile devices accessing Microsoft 365 are secure. You can do this by upgrading to Microsoft 365 Business Premium. It includes Intune, a powerful endpoint device manager. It allows you to set up several security protocols for devices accessing your data.

4. Customize SharePoint

Organize with Document Libraries

Document libraries in SharePoint help organize and manage files. Create libraries for different departments or projects. This improves file management and accessibility. Learn how SharePoint integrates with Teams and OneDrive.

Set Permissions

Control access to your SharePoint site with permissions. Assign permissions based on roles and responsibilities. This ensures only authorized users can access sensitive information.

Use Site Templates

Site templates in SharePoint are great for sharing information. You can set up topic-focused mini-websites either inside or outside your company. Use templates for common site types, like team sites or project sites.

Maximize Productivity with OneDrive

Sync Files for Offline Access

OneDrive allows you to sync files for offline access. Go to OneDrive, select the files or folders to sync. This ensures you can access important files even without an internet connection.

Use Version History

Version history in OneDrive allows you to restore previous versions of files. This is vital for business continuity and ransomware recovery. You can view and restore older versions as needed. This helps recover from accidental changes or deletions.

Share Files Securely

Share files securely with OneDrive. Select a file, click Share, and choose sharing options. Set permissions and expiration dates for shared links. This ensures only intended recipients can access shared files.

6. Leverage Advanced Features

Use Power Automate for Workflow Automation

Power Automate helps automate repetitive tasks. Go to the Power Automate website and create flows for common workflows. Use templates or create custom flows. This saves time and reduces manual work.

Analyze Data with Power BI

Power BI provides powerful data analysis and visualization tools. Connect Power BI to your Microsoft 365 data sources. Create interactive reports and dashboards. This helps you gain insights and make informed decisions.

Add Copilot for Microsoft 365

Copilot is Microsoft’s generative AI engine. It can dramatically reduce the time it takes for all types of tasks. For example, create a PowerPoint presentation from a prompt. Or have Copilot generate tasks based on a Teams meeting. Learn more about Copilot here.

Reach Out for Expert M365 Optimization & Support

Using these essential settings can maximize your Microsoft 365 experience. This can lead to improved security, efficiency, and collaboration.

Want a more detailed exploration of these settings and how to use them? Consider reaching out to our Microsoft 365 team. We’ll be happy to help you optimize and manage your tools and leverage all the benefits.

Reach out today and let’s chat about powering up your use of M365.

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This Article has been Republished with Permission from The Technology Press.

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Windows 10: The Final Countdown – It’s Time to Upgrade Your PC

Fri, 20 Sep 2024 12:00:00 +0000

Windows 10: The Final Countdown – It's Time to Upgrade Your PC

Windows 10 has served us well. But its time is running out. Microsoft plans to end support for Windows 10 on October 14, 2025. This means no more security updates, no more patches, and no more support.

It’s time to upgrade to Windows 11. This is especially true for business users with many systems to check and upgrade. This change isn’t just about getting new features. It’s about ensuring your PC stays secure, fast, and capable.

Why You Need to Upgrade Now

Security Concerns

When Microsoft stops supporting Windows 10, your computer becomes vulnerable. No more updates mean no more security patches. Hackers and malware developers will exploit these vulnerabilities. Upgrading to Windows 11 ensures you receive the latest security updates. This keeps your data and personal information safe.

Enhanced Performance

Windows 11 is designed to be faster and more efficient. It optimizes your hardware, providing better performance. Whether you use your PC for work, gaming, or general browsing, you’ll notice the difference. Applications run smoother, and boot times are quicker.

Improved Features

Windows 11 brings a host of new features. The redesigned Start Menu and Taskbar offer a fresh, modern look. Snap Layouts and Snap Groups help you organize your workspace. Virtual Desktops allow you to create different desktops for different tasks. These features enhance productivity and make your PC experience more enjoyable.

Hardware Requirements for Windows 11

Not all current PCs can run Windows 11. The new operating system has specific hardware requirements. Here are the basics:

A compatible 64-bit processor with at least 1 GHz clock speed and 2 or more cores.
4 GB of RAM or more.
64 GB of storage or more.
UEFI firmware with Secure Boot capability.
TPM version 2.0.
DirectX 12 compatible graphics with a WDDM 2.0 driver.

These requirements might mean you need new hardware. Many older PCs do not meet these specifications. If your PC doesn’t meet these requirements, consider upgrading.

Upgrading Your Computer

Opportunity to Modernize

Upgrading your PC is an opportunity to modernize. Newer PCs come with better processors, more RAM, and faster storage. These improvements provide a significant boost in performance.

AI-Enabled PCs

Consider AI-enabled PCs with Copilot. These machines offer advanced features powered by artificial intelligence. They learn your habits and optimize performance accordingly. AI can predict what you need, making your PC experience smoother and more intuitive.

Energy Efficiency

Modern PCs are also more energy efficient. They use less power, which is good for the environment and your electricity bill. Newer hardware is often more efficient without compromising performance.

Benefits of Upgrading to Windows 11

Better User Interface

Windows 11 offers a cleaner, more intuitive user interface. The Start Menu is centered, providing easy access to your most-used apps. The Taskbar is simplified and customizable. These changes make it easier to navigate and use your PC.

Improved Multitasking

Snap Layouts and Snap Groups enhance multitasking. You can easily organize open windows and switch between tasks. Virtual Desktops allow you to create separate desktops for work and personal use. This organization improves productivity and reduces clutter.

Integrated Microsoft Teams

Windows 11 has Microsoft Teams built in. This makes it easier to connect with friends, family, and colleagues. You can quickly start a chat or video call from the Taskbar. This integration is particularly useful for remote work and staying connected.

Improved Virtual Desktops

Virtual Desktops in Windows 11 are more powerful and customizable. You can set different backgrounds for each desktop and organize your tasks better. This feature is ideal for separating work from personal use.

What Are the Risks of Waiting to Upgrade?

Increased Vulnerability

Waiting to upgrade increases your vulnerability. As Windows 10 approaches its end-of-support date, the risk of security threats grows. Hackers will target unsupported systems, knowing they won’t receive updates. Upgrading now minimizes this risk.

Potential Compatibility Issues

Software developers will eventually stop supporting Windows 10. New applications and updates may not be compatible. This can lead to performance issues and lost productivity. By upgrading now, you ensure compatibility with the latest software.

Business Disruption

Beginning an upgrade for your office now gives time for a smooth rollout. You can upgrade one department at a time. This has the benefit of reducing potential disruption and spreading out the costs.

Avoid Last-Minute Rush

Upgrading now avoids the last-minute rush. As the end-of-support date approaches, many users will scramble to upgrade. This can lead to delays and increased demand for new PCs. Upgrading early ensures a smooth transition.

How to Upgrade

Check Compatibility

First, check if your current PC meets the Windows 11 requirements. Use the PC Health Check tool from Microsoft. This tool will tell you if your hardware is compatible.

Backup Your Data

Before upgrading, backup your data. Use an external hard drive or cloud storage. This ensures you don’t lose important files during the upgrade process.

Follow Upgrade Instructions

Follow Microsoft’s instructions for upgrading. This may involve downloading the Windows 11 installation file and running the setup. If your PC isn’t compatible, consider purchasing a new one that meets the requirements.

Seek Professional Help

If you’re unsure about upgrading, seek professional help. Our technology experts can make the process as easy as possible. We’ll ensure your upgrade goes smoothly and address any issues that arise.

Get Help with a Windows 11 Upgrade & Migration

The countdown to the end of Windows 10 has begun. Ensure your PC stays protected and up to date. Don’t wait until the last minute! We’ll be happy to guide you through a successful upgrade to ensure you avoid future headaches.

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This Article has been Republished with Permission from The Technology Press.

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7 Helpful Features Rolled Out in the Fall Windows 11 Update

Tue, 05 Dec 2023 12:00:00 +0000

7 Helpful Features Rolled Out in the Fall Windows 11 Update

In a world where technology constantly evolves, Microsoft stands at the forefront. It continues to pioneer innovations. Innovations that transform how we interact with our digital universe.

The fall Windows 11 update is a testament to Microsoft’s commitment to excellence. It’s more than just an upgrade. It’s a leap into the future of computing. Microsoft touts it as “The most personal Windows 11 experience.”

Let’s explore some of the great features that make this update so significant.

Microsoft Copilot: Your Intelligent Partner in Creativity

A standout feature of the fall Windows 11 update is Microsoft Copilot. This AI-driven marvel is like your personal PC assistant.

Need help summarizing a web page? Want to change to dark mode, but forgot how? Looking for a quick custom image for a social media post? Microsoft Copilot can do all that and more.

Image Credit: Microsoft

Copilot is seamlessly integrated into Windows 11. It offers real-time suggestions and turns ideas into reality with remarkable ease. Ask it what you need, and the AI engine gets to work.

Updated Apps (Paint, Snipping Tool, Clipchamp & More)

Have you ever wished that Windows’ Snipping Tool could do more? This update grants that wish. The Snipping Tool is just one of many to get an AI upgrade.

Look for new capabilities in Paint, Clipchamp, and Photos. Get a unique image from inputting a text prompt and style. The Cocreator tool in Paint makes it easy to jumpstart your creativity. It will generate the image, then you can edit it in the same app.

Microsoft Clipchamp is one of the easiest video creator tools out there. You can now just drag in your assets and clips. Then, click to have the AI engine work its magic to create a video for you.

The new Clipchamp Auto Compose feature can:

Recommend scenes
Make edits
Create a narrative based on your inputs

Easy Data Migration with Windows Backup

When you buy a new computer, moving data can be a pain. It can take hours to move your “pc life” between devices. And there’s always the risk you’ll miss something.

The new Windows Backup feature makes moving between computers easier. You can choose backup options and folders. When ready to move, it’s a simple process. You can restore the new PC from another backed-up PC.

Microsoft Edge: A Faster and More Secure Browsing Experience

Microsoft Edge received significant enhancements. These focus on speed, responsiveness, and security. The Edge Secure Network feature offers more gigabytes. Microsoft increased user storage from 1GB to 5GB. This function encrypts your internet connection to secure data.

Edge Secure Network has many features of a VPN. This is great for extra online security. It’s also helpful for companies trying to prevent breaches from clicks on phishing links.

Save Energy & Battery Power

A feature called Adaptive Dimming is another enhancement of this update. Your screen slowly dims if you’re no longer paying attention. This has the dual benefit of saving energy and helping you refocus.

PC sensors power this feature as well as two others. So, it’s going to be more common with newer computers.

The other two features that use sensors are:

Wake on Approach
Lock on Leave

A More Personal Windows 11 Experience

Beyond the technical innovations, this update brings more. Including a more personal touch to the user experience. Tailored to individual preferences, Windows 11 becomes an extension of the user’s identity.

This includes things like:

Personalized themes
Custom widgets
Intelligent assistants

Every interaction feels curated and intuitive. It makes for a truly personalized operating system.

Other Cool Enhancements

There’s a lot of excitement packed into Windows 11. Here are a few more new features you can explore.

Copilot in Microsoft Shopping: Find what you need fast when shopping online. Bing will provide tailored recommendations based on your requests.
Content Credentials: Add an invisible digital watermark to your AI-generated images in Bing. Cryptographic methods help you tag your work.
Bing Chat Enterprise Updates: Boost work creativity and enjoy multimodal visual search. Find information using only images.
DALL.E 3 Model from Open AI: Use the Image Creator in Bing and you’ll likely be impressed. It’s had an upgrade and uses the DALL.E 3 model to render images from text prompts.

Harness the Power of Microsoft Products

Microsoft is definitely a leader in work productivity tools. And it has been for a long time. If you’re still working like it was 2020, let us help you upgrade. Employees can be more efficient than ever with the right apps.

We’ve got your back with Microsoft 365, Windows 11, and other solutions. Our experts will guide you, so you can gain an edge on the competition.

Give us a call today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

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Should Your Business Upgrade to the New Microsoft Intune Suite?

Wed, 25 Oct 2023 12:00:00 +0000

Should Your Business Upgrade to the New Microsoft Intune Suite?

Endpoint management has changed a lot over the last two decades. There was a time when companies housed all endpoints in the same place. This made managing them simpler. But it held offices back from being mobile and flexible.

Today’s office can include endpoints around the globe. Remote teams can work from anywhere. And people often prefer doing things from their mobile devices. Such as checking email or managing tasks.

The average enterprise endpoint makeup is 60% mobile devices. And it’s estimated that they handle about 80% of the workload. What does this mean for security? That an endpoint device management solution has become a necessity.

One that might be on your radar is the new Microsoft Intune Suite. It bundles several areas of endpoint management into a single platform.

Wondering whether it’s worth taking the plunge and upgrading? Stick around as we break down the what, why, and how of this cloud-based management solution.

What is Microsoft Intune Suite?

First things first, what is Microsoft Intune? It’s a software tool that helps you manage your company’s devices and apps all in one place. Whether your employees use PCs, Macs, smartphones, or tablets, Intune’s got your back.

So, what’s the deal with the upgrade? Microsoft has been hard at work improving Intune. The latest version brings some exciting new features to the table.

The core capabilities of Microsoft Intune include:

Cross-platform endpoint management
Built-in endpoint security
Mobile application management
Endpoint analytics
Microsoft Configuration Manager

Here’s a comparison of the subscription options you now have with Intune:

Microsoft Intune Plan 1: Microsoft Intune core capabilities are included with various subscriptions. (Microsoft 365 E3, E5, F1, and F3; Enterprise Mobility + Security E3 and E5; and Business Premium plans)
Microsoft Intune Plan 2: An add-on to Microsoft Intune Plan 1. It offers advanced endpoint management capabilities.
Microsoft Intune Suite: An add-on to Microsoft Intune Plan 1. Includes:
- Plan 2 features
- Microsoft Intune Remote Help
- Microsoft Intune Endpoint Privilege Management
- Microsoft Tunnel for Mobile Application Management
- Management of specialty devices
- Select Microsoft Intune advanced endpoint analytics features.

Advantages of Subscribing

So, should you subscribe or upgrade to the suite? Before you rush in, let’s consider some key factors to help you decide if it’s the right move for your business. First the advantages of subscribing.

Streamlined Device Management

We all know how chaotic device management can get. With the new Intune Suite, you get a centralized dashboard. It gives you full control over your devices.

You can set up policies and enforce security measures. You can even wipe data remotely if needed. Plus, it’s compatible with both Windows and macOS. So, you won’t have to worry about compatibility issues.

Provide Secure Helpdesk Support

Keep your employees productive by giving them help when they need it. Intune Suite includes Microsoft Intune Remote Help. This feature allows you to deliver simple and secure help to your team anywhere, anytime.

The platform reinforces a Zero Trust security model. It also enables fast response to issues. You can address employee device roadblocks no matter where your team is working.

Enhanced Security and Compliance

Data breaches and cyberattacks are real threats to businesses of all sizes. With Intune’s advanced security features, you can breathe a little easier. It offers robust encryption and secure access controls. Including the ability to quarantine risky devices.

Do you deal with sensitive information or have compliance requirements? Intune has got you covered with its auditing and reporting capabilities.

App Management Made Easy

Applications are the lifeblood of modern businesses, and Intune understands that. With its app management features, you can do a lot. Including easily deploying, updating, and retiring applications across all devices.

Intune keeps everyone organized and on the same page. Whether your team is using Microsoft 365 apps or third-party software.

BYOD-Friendly

Bring Your Own Device (BYOD) policies have become a popular trend in the corporate world. If your company is open to BYOD, Intune can be a game-changer. It enables you to separate personal and corporate data on employee devices. This helps ensure that sensitive company information remains secure.

The Intune Suite includes Microsoft Tunnel for Mobile App Management. This lightweight VPN solution connects corporate resources from personal iOS and Android devices. Device enrollment is not required. So, employees can have quick and secure access to company resources when needed.

Scalability and Cost-Effectiveness

As your business grows, so do your tech needs. Thankfully, Intune scales effortlessly, accommodating new devices and users without breaking a sweat. Plus, it operates on a subscription-based model, allowing you to pay for only what you need. No more hefty upfront costs, just a predictable monthly fee.

What Do You Need to Consider?

Alright, those are some pretty compelling reasons to consider Microsoft Intune Suite. But let’s take a moment to address some potential downsides you need to consider as well.

Learning Curve

One common concern is the learning curve. If your team uses a different management solution, they might need some time to get the hang of Intune. Luckily, we can help you with training and support to ensure a smooth shift.

Do You Have Legacy Systems?

Does your business rely on legacy systems or run a large number of on-premises servers? Then integrating Intune into your existing setup may take some extra effort. It’s essential to assess your current infrastructure and compatibility requirements before diving in.

Improve Security & Operations by Properly Managing Endpoints

Upgrading to the new Microsoft Intune Suite could be a game-changer for your business. But it’s crucial to carefully evaluate your specific needs. We can help you make an informed decision that aligns with your unique business goals.

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This Article has been Republished with Permission from The Technology Press.

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Windows 8.1 Just Lost All Support. Here’s What You Need to Know

admin — Sun, 30 Apr 2023 12:00:00 +0000

Windows 8.1 Just Lost All Support. Here's What You Need to Know

Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions.

The problem is that when the OS becomes outdated, the system is open to cyberattacks. When Microsoft or another developer retires an OS, it means that it is no longer supported. No more feature updates and no more security patches for newly found vulnerabilities.

The latest operating system to lose all support is Windows 8.1. Microsoft released the OS in 2013, and it was officially retired on January 10, 2023. Microsoft issued the following warning for companies:

“Continuing to use Windows 8.1 after January 10, 2023 may increase an organization’s exposure to security risks or impact its ability to meet compliance obligations.”

Here are a few facts you should know about what this retirement of Windows 8.1 means.

The OS Will Still Technically Work

When an operating system reaches its end of life, it doesn’t just stop working. Thus, many companies go on using it without realizing the security risk. Technically, the OS will work as it did the day before retirement. But it’s a lot less safe due to the loss of support.

Your System Will No Longer Receive Security Patches

Software and OS vulnerabilities are sought out and exploited all the time. This is what hackers do for a living. The vulnerability cycle usually begins with hackers finding a software “loophole.” They then write code to exploit it that allows them some type of system access.

The software developer learns of this, usually once hackers start breaching systems. They write code to fix that vulnerability. Developers then send the fix to users via an update that they install. This protects the device from one or more hacker exploits.

When an OS reaches its end of life, these fixes are no longer made. The developer has moved on to focus on its newer products. So, the vulnerability remains. It leaves a device vulnerable to hacks for days, months, or years afterward.

Approximately 61% of security vulnerabilities in corporate networks are over five years old.

Options for Upgrading

If you have a computer that is still running Windows 8.1, you have two options for upgrading. You can opt for Windows 10 or Windows 11. If the computer is running such an old OS, there is a chance your system may not meet the requirements for one or both. In this case, you may need to buy a new device altogether.

Microsoft states that there is no free option to upgrade from 8.1 to Windows 10 or 11. Some of the advantages you gain when upgrading include:

Better built-in security
Faster processing
Capability for more modern features (like facial recognition)
Improved accessibility features
Updated productivity tools (like snap layouts in Windows 11)

What Happens If I Don’t Upgrade?

Security & Compliance Issues

Your data security is at risk if you stay on Windows 8.1. Without any security updates, any vulnerabilities will stay unpatched. This leaves your system highly vulnerable to a breach. One hacked system on a network can also cause the breach or malware infection to spread to newer devices.

If you have to comply with a data privacy regulation, like HIPAA, you’ll also run into issues. Data privacy rules dictate making reasonable efforts to protect data. Using a device with an outdated OS jeopardizes meeting compliance.

Slowed Productivity

The older systems get, the slower they get. Staff that must work on outdated software often complain that it hurts productivity. 77% of surveyed employees were frustrated with outdated tech. Employees dealing with outmoded systems may also quit. They are 450% more likely to want to leave and work elsewhere.

An outdated operating system can hold your staff back. They miss out on modern time-saving features. They can also run into problems with bugs that will no longer get fixed.

Incompatibility With Newer Tools

Software and hardware developers aren’t looking back. Once Microsoft retires an OS, they aren’t prioritizing its compatibility. In fact, some may not want their product to be compatible with it because of the liability.

When you have issues using modern software and hardware it hurts your business. You become less competitive and begin to fall behind. Staying on an outmoded OS keeps you stuck in the past.

Get Help With Your Windows Upgrades

We can help you upgrade smoothly from an older Windows OS to a new one. If you need a new system, we can point you in the right direction for the best value. Give us a call today to schedule a chat about upgrades and where your security stands.

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This Article has been Republished with Permission from The Technology Press.

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Microsoft Forms: One of the Handiest Freebies in Microsoft 365

Thu, 20 Apr 2023 12:00:00 +0000

Microsoft Forms: One of the Handiest Freebies in Microsoft 365

Microsoft 365 is one of the most popular cloud platforms in the world, with about 345 million paid seats. Microsoft cloud tools numbers were up 32% in Q3 2022 compared to the previous year.

One of the reasons for its continued growth is the suite of cloud tools offered in the service. Users get a stable of over 20 different apps, including the core MS Office suite.

With so many different apps, it’s not uncommon for some to go unused. Companies may not even be aware they have access to these other helpful tools. One of the handiest apps you get with a Microsoft 365 subscription is Microsoft Forms.

From sending year-end customer surveys to assessing change readiness, Forms makes it easy. This online survey and form-building tool has a lot to offer organizations. And if you have a subscription to Microsoft 365, then you already get Forms included for free.

What Is Microsoft Forms?

Microsoft Forms is a drag-and-drop form, quiz, and survey creator. It’s simple to use and allows you to send out surveys via a link. Recipients can fill out your form online from any device.

Once recipients fill out the survey, the results come into the software instantly. You can see the collated results charted in the software. You can also export the results to Excel.

How to Get Started in Forms:

Visit Forms.office.com and log into your Microsoft account.
Choose “New Form” or “New Quiz: from the top menu

OR you can choose to explore the built-in templates.

Click “Add New” to add a new form field. You can choose from field types:
- Choice (i.e., multiple-choice question)
- Text
- Rating
- Date
- Ranking
- Likert (a scale that records attitudes/opinions about a topic)
- Net Promoter Score® (a scale from “not likely” to “extremely likely”)
- Section (separator that can include a title and image)
Enter your questions.
Once finished, click “Send” at the top. You can distribute the survey using the following options:
- Link to a web form
- Email
- QR code
- Embed in a web page
- Via Facebook or Twitter
View responses on the “Responses” tab

Advantages of Using Microsoft Forms

It’s Included in Microsoft 365 Subscriptions

If you already subscribe to Microsoft 365, then it makes sense to use Forms. It can save you money if you’re using a separate survey tool, like Survey Monkey. It’s easily accessible by signing in with your Microsoft account.

It Saves Time

Sending a survey by email is time-consuming. You have to worry about emails bouncing due to an attachment. You also need to spend time collating all the results as they come in.

Using MS Forms can save you a lot of time. People don’t need to download anything or open an email file attachment. They simply follow your link and fill out the form online. As soon as they fill the survey out, you get the result. Forms also collates all the answers for you.

Get Charted Results Automatically

You can quickly see the results of the survey in meaningful graphs. Forms makes it simple to export to Excel if you want to upload the survey results into another platform.

On the “Responses” tab, you can hover over the result graphs to see the details.

Image from ocmsolution.com

It’s Easy to Use

There’s a very low learning curve with Microsoft Forms. The interface is intuitive and simple, so just about everyone can jump in and start using it.

What Are Some Ways You Can Leverage Microsoft Forms?

Annual Customer Satisfaction Survey

Using a web-based survey can increase your response rate from customers. They can fill out your satisfaction survey from any device, making it quick and easy for them.

You can see results instantly. Then, chart them to gain insights into what your business is doing right, and what you can improve upon.

Employee Security Awareness Quiz

Send a security awareness quiz to your employees using Forms. It can be easily integrated into your cybersecurity awareness training. The platform also tells you the average response time per person.

Change Readiness Survey

Change management is a growing focus of many organizations. This is due to the speed of technology-driven transitions. You can use Forms to improve user readiness for change adoption. Create and send out a change readiness survey to affected groups.

Event Registrations

Are you hosting an event? You can easily gather registration details. Send out a Forms link via QR code, social media, text, or email.

Volunteer Registration Form

Embed an MS Forms registration form on your web page to sign up volunteers. The platform will automatically collate different talents or other volunteer information. This helps you better match people’s talents to your needs.

And More

You’ll find more ideas from the Forms templates. Such as:

Competitive analysis study
Post-event feedback survey
Office facility request form
Employee satisfaction survey
Product pricing survey
Food catering request form
Save the date form
Course enrollment form

Would You Like to Get More Out of Microsoft 365?

There is a good chance that your company may be leaving some value on the table with M365. Give us a call today to learn more about our Microsoft 365 support services.

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This Article has been Republished with Permission from The Technology Press.

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The post Microsoft Forms: One of the Handiest Freebies in Microsoft 365 appeared first on TruTech IT Solutions.

Cool Windows 11 Features That May Make You Love This OS

admin — Fri, 10 Mar 2023 12:00:00 +0000

Cool Windows 11 Features That May Make You Love This OS

Microsoft released the Windows 11 operating system (OS) over a year ago. It was largely well-received as stable and user-friendly. The OS is not a large departure from the Windows 10 experience. But it does offer a lot of enhancements over the older environment.

Yet with several improvements and a free upgrade for Windows 10 users, it still lags in adoption. As of November 2022, Windows 10 still owns the lion’s share of Windows PCs. It has a 69.75 percent usage share as compared to 16.13 percent for Windows 11.

People are slowly upgrading to the newer OS. But it’s natural for some to take a wait-and-see stance. They want to make sure it’s worth the time to upgrade. Additionally, no one wants to have to relearn their computer desktop.

The good news is that Windows 11 has a similar workspace feel to its predecessor. But it packs a lot of great productivity and security benefits that Windows 10 lacks.

Here are some of the coolest features in this current Windows OS. After taking a look, you may choose to go ahead and take the plunge into the Windows 11 universe.

Snap Layouts

Most people are working with more than one app open at a time. It’s not unusual to need to reference two different windows while doing side-by-side work. Switching back and forth between apps can be tedious. It’s also time-consuming.

Approximately 68% of app users say that switching between apps costs them at least 30 minutes per day. Trying to size two windows next to each other can also be frustrating. You lose the scroll bar or can’t get to the menu items unless you resize.

Enter snap layouts. This nifty feature in Windows 11 solves the multi-app problem. Simply hover over the maximize icon at the top of any window to get access to a snap layout.

Choose the area you want for the active app, and it will snap into place and allow you to choose apps for the other slots.

Master Search

Need to find a document, website, image, or app quickly? Use the Windows 11 master search. Just click the search icon on your desktop. You’ll get a search bar that will populate results from the entered keyword.

As an added touch, Microsoft populates fun topics into the search bar daily. Learn more about James Webb Space Telescope, Coffee Day, or other fun subjects.

Once you enter your keyword, you can further refine your search. Refine it according to the type of search result you want. (apps, documents, web, etc.).

Clipchamp Video Editor

In the latest Windows 11 update, Microsoft gifted users with a free video editor. The new Clipchamp app makes it easy to edit videos. You don’t need to download any extra software.

Image from Microsoft

Clipchamp has a lot of the features you’d expect to have to pay for. These include templates, effects, video resizing, green screen, and more.

MS Teams Video, Audio & Text Messaging

Video calls have become the norm since the pandemic. But not all video software is easy to use. Most of us have had to wait on someone late to a call because they were struggling with the app.

Windows 11 comes with Microsoft Teams preinstalled. This gives you a simple click-to-call experience. You can easily invite someone to a video or audio call. The person does not need to have a Microsoft account to connect with you. This makes things easy on both sides.

Another great feature of the Teams app in this OS is the fact that you can use it for SMS messaging. Instead of having to drag out your phone, just text someone from your desktop.

Accessibility Features

Windows 11 has some great accessibility features. They’re designed to help ensure everyone can use their computer as they want. Those with disabilities can enjoy these features. As well as those that like the extra flexibility they offer.

Four of the newest accessibility features in the OS include:

System-wide live captions
Focus sessions
Voice access
More natural voices for Narrator, Windows’ built-in screen reader

Collections in Microsoft Edge

Microsoft Edge is the default browser for Windows. It’s worth checking out if you haven’t yet. Especially because of a feature called “collections.”

If your bookmarked favorites are becoming a mess, you’ll love this Edge capability. If you click the “plus” icon at the top of an Edge browser window, you’ll get the collections panel. Add a collection subject and click to add webpages.

You can see a preview of what you’ve added, and everything is nicely organized. Collections are easy to access and easy to delete when you’re finished with them.

Microsoft Defender SmartScreen

Phishing remains the biggest online security threat. It’s used to enable many forms of cyberattacks, from ransomware to credential theft. A significant number of phishing messages send users to malicious websites. You often don’t know until it’s too late that you’ve landed on a malware-laden site.

Windows 11 includes Microsoft Defender SmartScreen. This app helps protect you from those dangerous phishing sites. The app checks URLs in real-time against a dynamic list of reported phishing sites. It will warn you if a site is potentially dangerous.

Want an Expert to Help with Your Windows 11 Upgrade?

It can be intimidating to upgrade your system’s operating system. Why not get a pro to help? Give us a call today to schedule a chat about a Windows upgrade.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

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The post Cool Windows 11 Features That May Make You Love This OS appeared first on TruTech IT Solutions.

Should I Consider Switching to Microsoft’s Edge Browser? (Top Features)

admin — Thu, 02 Feb 2023 20:27:44 +0000

Should I Consider Switching to Microsoft's Edge Browser? (Top Features)

One of the most important applications we choose is our internet browser. When on a computer or a mobile device, we work in that most of the time because many applications are now cloud-based, so accessing them means going through your browser.

Over the years browsers have come and gone. A little over a decade ago, Internet Explorer was the head of the pack, and now that browser is retired, Google’s Chrome has been in the top spot for several years.

But just because a browser is number one today, doesn’t mean it’s going to stay that way. One browser that has steadily been making its way up in popularity since its release in 2015 is Microsoft Edge.

Edge is the replacement for Internet Explorer, but it’s taken a while for it to become mainstream. It seems that now is its time.

Microsoft Edge recently surpassed Firefox in worldwide desktop browser market share and is now the #3 Desktop browser in the world behind Chrome and Safari. And it’s less than one percentage point behind Safari, so it is poised to jump into second place soon.

Current desktop browser market share:

Chrome 64.8%
Safari 9.77%
Edge 9.6%
Firefox 9.46%
Opera 2.88%
Internet Explorer 1.14%

Why has Edge become so popular in the last few years when it seemed to be slow out of the gate? One big reason is that it adopted the Chromium framework in 2020. This is the same background framework that Chrome uses.

This sped up the browser considerably, plus multiplied the number of extensions and add-ons that could be used with it.

Should you switch to Edge? You’ll have to decide that for yourself, but here are several great features that might make you want to give it a try.

Collections for Storing Sets of Pages

All browsers have some form of “favorites” or bookmarks to save webpage links. And these lists quickly become long and unorganized, making it hard to find what you’re looking for after a while.

Edge has a very nice feature called Collections. This allows you to save web pages in a sidebar and group them by topic. For example, you could create a topic called Vacation Planning and then save all the web pages from your trip research inside.

If there is an image on the page, that will show up to help you recognize the site. And collections are easy to access by using the “+” icon at the top of the browser.

Collections are also easy to delete once you’ve finished with them, so you won’t end up with endless webpage links, as tends to happen with bookmarks.

Coupons

You don’t have to add a coupon app to your browser to get site coupons anymore. Edge will do this for you automatically.

If it detects that there are coupons for a site you’re shopping on, you’ll get a popup and can click to automatically try any coupons available for that site.

This saves you from having to take the time to search for coupons on your own and ensures you don’t miss any potential savings out there.

Price Comparison

Another way that Edge helps you get the best deal when shopping online is through its pricing history and price comparison information. If you’re shopping on a website and the product that you’re viewing is cheaper on another site, Edge will let you know.

It’s also going to provide you with a price history so you can see if this product is at its highest or lowest price related to the site you’re viewing.

This is very handy for saving money and ensuring you’re not missing out on savings by ordering the same item from a different retailer.

Security Features

There are several built-in security features to help you avoid phishing sites with malware as well as intrusive 3rd party advertising trackers.

There is a password monitoring feature that will let you know if any passwords you have stored have been involved in a breach.

You’ll also get Microsoft Defender SmartScreen protection for keeping you away from sites known to have malware or to have been used in phishing scams.

Google is sometimes criticized for lack of privacy, and Microsoft is trying to go in another direction on this. In Edge, you can choose from three tracking prevention settings to prevent as much of your personal information from being captured by advertisers as possible.

Web Capture for Quick Screenshots

It’s easy to do screenshots and mark them up in Edge. In the browser menu, you just choose Web Capture, which will allow you to drag a rectangle across any region you like or to take a full shot of the screen, then bring that into a window if you’d like to add additional notes.

Is Your Internet Security Where You Need It To Be?

Online security is important both at home and at work. Need some help ensuring you have the right safeguards in place? Give us a call!

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

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The post Should I Consider Switching to Microsoft’s Edge Browser? (Top Features) appeared first on TruTech IT Solutions.